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Technical support for Cpanel Account




Cpanel Flash Tutorials


Creating a POP email account Watch movie
Creating a default email address Watch movie
Creating an email account, Outlook Express Watch movie
Creating an Auto Responder Watch movie
Creating a mail forwarder (redirect) Watch movie
Managing WebMail Watch movie
Creating a Subdomain Watch movie
Addon Domain Maintenance Watch movie
Creating a new FTP account Watch movie
Redirecting a URL Watch movie
Password protecting a directory Watch movie
Using the file manager Watch movie
Backing up your site Watch movie
Changing your account password Watch movie
Creating custom errors pages Watch movie
Installing FrontPage Extensions Watch movie
Providing Hotlink protection Watch movie
Using the Index Manager Watch movie
Creating a MySQL Database Watch movie
Managing databases with PHP Admin Watch movie

FRONTPAGE TUTORIALS
Publishing your web via HTTP Watch movie
Publishing your web in live mode via HTTP Watch movie
Publishing your web via FTP Watch movie
Deleting files off your server Watch movie
Creating forms in FrontPage Watch movie
Password protecting a directory (subweb) Watch movie
Changing your password in FrontPage Watch movie

E-MAIL SETUP TUTORIALS
Creating an email account in Outlook Express Watch movie
Creating an email account in Outlook 2002 Watch movie
Creating an email account in Netscape Communicator Watch movie
Creating an email account in Eudora Watch movie
Creating an email account in Incredimail Watch movie
Creating an email account in Pegasus Watch movie

SITE STUDIO TUTORIALS
Getting started in SiteStudio Watch movie
Creating a Product Page in SiteStudio Watch movie
Creating an FAQ Page in SiteStudio Watch movie
Creating a Download Page in SiteStudio Watch movie
Editing a page in SiteStudio Watch movie
Password protecting a page in SiteStudio Watch movie
Configuring your Site Settings in SiteStudio Watch movie


WEB SITE STATISTICS FAQ
  1. How can I see statistics for my web site?
  2. What kinds of visitor tracking statistics programs do I get and what do they do?
  3. Do I have to do anything to turn the statistics programs on?
  4. Do these stats programs put anything visible on my web pages?
  5. Do the stats programs in my hosting account slow down page loading like some of the "free stats" advertising progam do?
  6. What if I want to have visible hit counters on my web site?
  7. How can I see my web site's Error logs and Raw Access logs?
  8. What other kinds of statistics can I see for my web site?

1. How can I see statistics for my web site?

We provide several different built-in statistics programs with every hosting account. This feature is accessed from inside your Control Panel and provides you with valuable information regarding visitors to your site.

2. What kinds of visitor tracking statistics programs do I get and what do they do?

You get AW Stats, Analog, and Webalizer.

3. Do I have to do anything to turn the statistics programs on?

No. All of these statistics programs are preinstalled and are already turned on and functioning for your web site.

4. Do any of these stats programs put anything visible on my web pages?

No. They all gather detailed web site statistics without the need to have tacky advertisements on your web site's pages. It all works completely in the background and is totally invisible to your web site's visitors.

5. Do the stats programs in my hosting account slow down page loading like some of the "free stats" advertising progams do?

No. This is because of the way they are installed and run from the server.

6. How can I see my web site's Error logs and Raw Access logs?

  • Error Logs: This will show errors in your site, images not loading, missing files, etc. This is very useful for debugging a cgi script.
  • Raw Access Logs: You can download these straight from the server from your cPanel. They show every IP that accessed your web site, and what page was accessed along with date and time. We also provide a Raw Log Manager so you can archive your Raw Access Logs in your home directory at the end of each month, and/or remove the previous month's archived logs from your home directory at the end of each month.

7. What other kinds of statistics can I see for my web site?

  • Bandwidth Viewer: This will show how many bytes of transfer your account has done. It is broken down by domain, subdomains, pop3 mail, etc. so you can see how much transfer each is responsible for.
  • SubDomain Stats: This shows stats for any subdomains.
  • Latest Visitors: This will show you the last 300 visitors who came to your site and some interesting information about them.

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